What to do after a workplace injury
Keep a written record of what happened, the date and location, symptoms, people you notified, and the treatment or work instructions you receive. Save copies of relevant messages and forms.
1. Tell your employer promptly
Missouri’s Division of Workers’ Compensation recommends reporting an injury immediately and giving written notice. Missouri law generally requires written notice for an accident within 30 days, with required details and a statutory exception where the employer was not prejudiced. For occupational disease or repetitive trauma, the statute generally measures 30 days from diagnosis, with an exception. Ask for a copy of your notice and keep a record of when and how it was delivered. Missouri DWC: Report Your Injury · RSMo § 287.420.
2. Ask how to obtain medical care
The employer or insurer generally has the right to select the treating provider for covered care. Contact them promptly about where to go and how to handle bills. The state DWC explains covered medical treatment and care, including prescriptions and devices, and recommends contacting the employer or insurer if you receive a bill. Missouri DWC: Get Medical Care.
3. Follow work-status instructions and keep records
Keep copies of medical restrictions, appointment notes, wage records, and communications about modified work. Tell your treating provider about your job duties so restrictions can be documented clearly. Ask the employer or insurer how to submit records and who will answer questions.
4. Understand that benefits depend on the case
Depending on the circumstances, benefits may include medical care and temporary or permanent disability benefits. Missouri DWC explains that temporary total disability may be available when a doctor says the worker cannot return to work or is recovering from surgery. Modified duty, medical opinions, and other case facts can affect eligibility. Do not assume that a benefit is automatic or use a general online estimate as a personal calculation. Missouri DWC: Benefits Available.
5. Check claim-filing deadlines quickly
Missouri’s statute generally provides a two-year period to file a claim, with a three-year period in certain circumstances if the employer did not file a required injury report. The statute contains additional details, and the right deadline can depend on the claim and its history. Do not wait to get advice about a possible deadline. RSMo § 287.430.
6. Ask about help if there is a dispute
If benefits, treatment, or a claim issue remains unresolved, Missouri DWC describes dispute-management services and formal claim options. It also states that a worker may consult with or be represented by a lawyer at any stage. Get current forms and instructions directly from the state agency. Missouri DWC: Resolve Your Case.
Official contact
The Missouri Division of Workers’ Compensation lists an injured-worker toll-free number of 800-775-2667. Verify current contact information and forms on the official injured workers page.